FREE MAINLAND UK DELIVERY
Rustic Oak corner TV Unit - is a traditional cottage style. The rustic oak corner tv unit is made from the finest solid Oak with tongue and groove solid wood back boards. The traditional style is achieved by giving the item chamfered edges and metal fittings and captain handles, then finished in a warm rustic finish to give the item a classic antique look. The Rustic collection will look beautiful in any home from a country cottage, farmhouse to a city apartment.
We want to give you the best deal possible, therefore we offer FREE DELIVERY on all orders to addresses within mainland GB only*.
Small pieces of furniture, smaller orders and some home assembly items will be delivered by courier. Once your order has been picked from stock, it will be packaged for delivery to you, and collected by courier. You will receive an email notification on the day of collection from our Customer Service Team, advising you that delivery will take place the next 1-2 days and be given the tracking number for your order. Courier deliveries will take place between 9am and 6pm, Monday to Friday. If you are unable to take the delivery on the day allocated, the courier will leave an Attempted Delivery Notification, which will ask you to contact them to rearrange another delivery at your earliest convenience. If you have specific days in the week that are more convenient to receive a delivery, please let our Customer Service Team know when your order has been acknowledged, and we will endeavour to deliver on these days, wherever possible. All courier deliveries will require a signature from an adult when receiving the order and also require you to check that the item has not been received damaged. Any damage with your order must be reported by email and accompanied by photo evidence where appropriate within 24 hours of receiving delivery.
Outside Mainland UK
If you require delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands we will deliver free of charge to a nominated mainland GB address e.g. a port. If you wish to make your own arrangements for onward shipping from that point you are free to do so.
Alternatively please call us on 0845 0305 4286 or email info@gordonsfurniture.co.uk to discuss this further and obtain a quote.
Express One Man Delivery Service
This applies to our heavy bulky item and multiple purchase orders. Most of our large products may be dispatched on a pallet service. Once your order has been picked from stock, it will be packaged for delivery to you, and collected by our carrier. Provided the item is in stock delivery time for the service is normally 2-3 days from dispatch. You will receive call from our carrier advising you that delivery will take place the next 1-2 days. Carrier deliveries will take place between 9am and 6pm, Monday to Friday. The delivery driver may need a hand unloading your products from the van. Delivery is to the first available access door and in some cases, to the curbside only. Any damage with your order must be reported by email and accompanied by photo evidence where appropriate within 24 hours of receiving delivery.
Premier Two-Man Delivery Service
This applies to our heavier items, big oversized boxes, sofas or large orders. The furniture will be carried into a room of your choice or placed upstairs. Unfortunately we are unable to provide an Express Delivery service to the Two Man Delivery. Premier 2 man delivery services take up to 7-10 working days from day of dispatch from our warehouse. You will receive a telephone call from our Delivery Company as to a convenient day of delivery of your order. On delivery, your order will be unloaded and delivered into the room of your choice, providing there is reasonable access for this to take place. All deliveries require a signature from an adult when receiving the order. Any damage with your order must be reported by email and accompanied by photo evidence where appropriate within 24 hours of receiving delivery. Please remember to measure all staircases, hallways and doorframes in addition to the place where you would like to place the furniture so that you are able to move the item into your home safely and comfortably. (MOBILE CONTACT NUMBERS MUST BE GIVEN AT TIME OF ORDERING TO AVOID DELAY OF YOUR DELIVERY)
Please note we do not deliver on weekends or bank holidays.
Please Note: Any item damaged in transit must be clearly signed as damaged by the customer on the delivery note. If the item is not signed as damaged on delivery note, the customer has accepted full responsibility of any damages reported after this date. Replacement will have to be arranged for any damaged reported to ourselves.
The Gordons Furniture Customer Service Team are constantly monitoring your order and tracking its progress from the day of placement to the day you receive delivery. You will receive regular updates regarding your order, but should you have any questions at any point, please do not hesitate to contact the team at info@gordonsfurniture.co.uk or on 0845 305 42 86.
If you are not happy with your purchase for any reason you can return it to us and we will refund you with the amount paid for that item less any reductions which may be applicable.
Returns must be notified to us in writing within 7 days of the delivery date and items must be unused, free from defects and returned in their original packaging.
Due to hygiene reasons we are unable to accept back any mattresses that have been removed from the original packaging.
Once we have received any returned items and checked them we will refund your money, less any shipping costs.
Returns Procedure:
Please contact us within 7 days of delivery to let us know you wish to return any items. We will need to know your order reference, the model name and size of the model you are returning and the date you ordered.
You may deliver the goods back to our warehouse or alternatively we can arrange collection at a minimum cost of £50 which we will deduct from the refund.
Please note this returns policy does not apply to items that have been specifically tailored to your requirements or special order items which may be subject to a restocking fee of 50%.
Please Note: Any item damaged in transit must be clearly signed as damaged by the customer on the delivery note. If the item is not signed as damaged on delivery note, or signed unchecked, the customer has accepted full responsibility of any damages reported after this date. Replacement will have to be arranged for any damaged reported to ourselves.
To view our complete returns policy please click here
The Gordons Furniture Customer Service Team are constantly monitoring your order and tracking its progress from the day of placement to the day you receive delivery. You will receive regular updates regarding your order, but should you have any questions at any point, please do not hesitate to contact the team at info@gordonsfurniture.co.uk or on 0845 305 4286
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